Aoife tracks the quality and productivity of call centre interviewers as well as overseeing the work of Supervisors and QC staff members. Aoife is involved with the sample and quota management of projects, along with sample analysis. Aoife has had responsibility for the recruitment and hiring of new staff for the CATI Unit for the last 7 years and has a wealth of experience in briefing and training new and current staff to ensure our quality standards are to a high standard. Aoife has a BA in English from UCD.