Conducted by Ipsos B&A, this research collects insights into the 2024 consumer journey in property transactions.
Key areas of exploration include:
- Their satisfaction regarding their interactions with estate agents and solicitors during the conveyancing process(es)
- When they first engaged a solicitor in relation to the purchase and/or sale
- Whether they received written details of all likely costs from their solicitor, and what amount these were
- The challenges encountered during the conveyancing process(es) and how it could be improved
This research was conducted by the Competition and Consumer Protection Commission in response to a recommendation by the Housing for All Expert Group on
Conveyancing and Probate led by the Department of an Taoiseach, and that includes several public organisations and industry bodies.
For more information, please contact Kieran O’Leary (Director): kieran.oleary@ipsos.com
