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Case Studies

Customer Experience (CX) Series in Marketing.ie – Net Promoter 3.0

Change has Become the Norm

The resilient Irish: ‘In the last 10-15 years we have been through an economic crisis, a pandemic and now an inflationary crisis’

Customer Experience (CX) Series in Marketing.ie – Customers Deserve Choice of Channels

Customer Experience (CX) : How to start making the case for investment in customer experience

Customer Experience (CX) Series in Marketing.ie – Engagement in a New World

Protecting Brand Profitability Through Pricing Strategies

Customer Experience (CX) Series in Marketing.ie – Conscious of Data Posing as Insight

Reflections from a Sister Planet (IMJ’s Creative Viewpoint article)

Customer Experience (CX) Series in Marketing.ie – Net Promoter 3.0

Change has Become the Norm

The resilient Irish: ‘In the last 10-15 years we have been through an economic crisis, a pandemic and now an inflationary crisis’

Customer Experience (CX) Series in Marketing.ie – Customers Deserve Choice of Channels

Customer Experience (CX) : How to start making the case for investment in customer experience

Customer Experience (CX) Series in Marketing.ie – Engagement in a New World

Protecting Brand Profitability Through Pricing Strategies

Customer Experience (CX) Series in Marketing.ie – Conscious of Data Posing as Insight

Reflections from a Sister Planet (IMJ’s Creative Viewpoint article)

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